Privacy Policy
We are committed to respecting your privacy and protecting any personal data you share with us.
Last Updated: September 28, 2026
This Privacy Policy explains what information WP Tools ("we", "us", "our") collects when you visit our website, purchase our products, or communicate with our support team, as well as how that information is processed and protected.
Our Guiding Privacy Principles
- •We provide a transparent reason whenever personal information is requested.
- •We never share your personal information except to comply with the law, build our products, or protect our legal rights.
- •We do not store personal information on our servers unless required for ongoing operation of our services.
- •Your personal data is strictly yours — we will never sell your personal information.
1. Information You Provide to Us
We collect personal details that you voluntarily submit to us when creating an account, purchasing plugin licenses, or contacting support. This includes your name, email address, company details, billing info, and support ticket communications.
2. Information We Collect Automatically
- Plugin & License Validation Data: Active site URL, plugin version, and license key verification data transmitted during automated software update checks.
- Server Logs: Standard web server request logs including IP address, browser user-agent, referring page, and date/time of access.
- Cookies & Analytics: Cookies used to maintain active website sessions, cart preferences, and anonymous traffic measurement. You can adjust your browser settings to decline cookies at any time.
3. How We Use Information
We process collected information to:
- Deliver purchased software downloads, licenses, and automatic plugin updates.
- Provide technical customer support and respond to inquiries.
- Send crucial transactional notifications, security alerts, and invoice receipts.
- Analyze website performance and continuously improve user experience.
4. Information Sharing & Third Parties
We share necessary data with trusted third-party service providers (such as Freemius for payment processing and software licensing, or Cloudflare for security and performance). All third-party providers are obligated under strict confidentiality and privacy standards. We do not sell data to advertisers.
5. Policy Updates
We may update this Privacy Policy from time to time to reflect technological, operational, or legal modifications. Any revisions will be published directly on this page with an updated modification date.
6. Contacting Us
If you have questions regarding this Privacy Policy or data privacy rights, please contact us.